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Never worry about WordPress again

Reliable ongoing maintenance that keeps your website updated and secure so you don't have to.
WordPress Updates

WordPress Updates

Updating of your plugins, themes, and WordPress versions. Many plugins release new versions often. Maintaining updates helps prevent hacks and keeps your site running smooth.

Database Optimization

Database Optimization

Running a WordPress site will build up spam comments, post revisions, and other database overhead. This is cleaned once a week before it builds up and slows you down.

Daily Backups

Daily Backups

Website backups are the best backup plan.  Your site will be backed up in the cloud once a day. Backups are secured off-site for quick restoration in case of emergency.

Proactive Security

Proactive Security

Certain elements of your WordPress back-end will be locked down to prevent unauthorized access.  This seals up common security holes before hackers can exploit them.

Security Scans

Security Scans

A full scan of your website will reveal if there’s malware, signs of hacking, or if it’s blacklisted from search engines.  With this, action will be taken to restore its integrity.

E-commerce Updates

E-commerce Updates

If you accept payments on your website for products, subscriptions, or services, it needs extra care to run smoothly.  E-commerce plugins are updated and checked on the front-end for issues.

Content Updates

Content Updates

Any piece of content on your website, such as text, images, video, blog posts, links, etc. can be updated for you.  Simply send over the new content and it will be replaced or added to the site.

Site Monitoring

Site Monitoring

Automated pinging will alert if your site is down so we can take action to get it back up.  And font-end checkups after each update to see if anything broke, so it can be restored or fixed.

Small Development

Small Development

Need a new section added to a page, or a bug fixed?  It could be almost anything.  Small development tasks are design or coding related and should take no more than 15 minutes to complete.

I no longer worry that my WordPress website will break or be hacked. Mark is reliable and super quick with his ongoing maintenance!

– Rebecca Berneck, Officeheads

rebeccaberneck
Essential
$39
/ month

Weekly WordPress Updates

 Daily website backups

Database optimization

 Proactive security

Security scans

E-Commerce plugin updates

Content updates

Site monitoring

Small development

Webmaster
$199
/ month

Daily WordPress Updates

 Daily website backups

Database optimization

 Proactive security

Daily security scan

E-Commerce plugin updates

Content updates

Site monitoring

Small development

Monthly Reports

Every plan includes a report that you’ll receive in your email, outlining the updates and tasks performed on your site within the last month.

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Upgrade, downgrade, or cancel at any time.
A la carte WordPress support services

One-time Update

Update WordPress, all themes, and all plugins. Includes front-end check. $79

Admin clean up

Review installed plugins, remove or replace unused or vulnerably outdated.  $79

Security lock-down

Perform a security scan and audit. Harden common security risks to secure WordPress.  $149

Hourly Work

Any tasks outside the scope of other services can be performed at the current hourly rate.  $85

Common Questions

Your site is immediately rolled-back to the backup saved before the update was made. The methods for this vary in some cases (due primarily to e-commerce functionalities, if present). From there, you’ll be notified of the issue.

Small issues are taken care of at no extra cost, but certain plugin fixes, issues caused by users, or time-consuming issues are billable if you do not have the Webmaster plan. You’ll be notified before receiving an invoice.

The plugin is still monitored for issues as before. If no breaking changes or other issues are presented, it remains on the site. We sometimes encounters plugins that are extremely out dated and no longer maintained by the developer.  Because this can put your site at risk of having security holes in an old plugin, we will recommend an alternate plugin that offers similar functionality.

Unfortunately, even with proactive security and weekly updates, a hack could somehow be possible. In the event a security issue does occur, our goal is to respond ASAP.  Your site can be rolled-back to a previous backup if we know it to be clean.  Otherwise we will recommend a third-party malware removal services to clean your site and restore it to a current working order.

In most cases, an unlimited amount of content updates can be performed.  This is only because most websites are already established and therefore do not have very many content changes each month. For sites that are undergoing continual content revision, a limit of 10 content update tasks per month applies. The need for more tasks must wait until the following month.

Small tasks usually take around 15 minutes.  The time our communication takes to discuss the task is free. In a typical month anywhere from 1 – 4 tasks may be requested.  If more are required, they will need to be addressed the following month.  If a task is larger and needs more time put into it, an hourly rate will be discussed.